Privacy Policy

Information We Collect

We collect information you provide directly, such as your name, business email, phone number, company, and any messages you send via our contact form or chat.

When you create an account, we store your email and authentication details, plus any client, ad account, and campaign data you enter into the platform.

We automatically collect usage data such as device type, browser, pages visited, and interactions with the platform to improve performance and reliability.

How We Use Your Information

To operate, maintain, and improve the ActiveAds platform and its features.

To communicate with you about your account, product updates, support requests, and security alerts.

To generate performance reports, alerts, and AI-driven insights based on the ad data you connect.

To detect and prevent fraud, abuse, and unauthorized access to the platform.

Sharing of Information

We do not sell your personal information. We share data only with service providers that help us run the platform (such as cloud hosting, email delivery, and analytics), subject to confidentiality obligations.

We may disclose information when required by law, legal process, or to protect the rights, property, or safety of ActiveAds, our users, or others.

Connected Ad Platforms

When you connect ad accounts from Meta, Google, TikTok, or other platforms, those integrations are governed by the respective platform's terms and privacy policy. We access only what is necessary to provide monitoring, reporting, and optimization features.

You can disconnect an ad platform at any time from Settings. Disconnecting stops new data syncing but does not automatically delete previously imported records.

Data Retention

We retain your account data for as long as your account is active. After account closure, we keep data for a limited period to fulfill legal obligations and resolve disputes, then delete it unless a longer retention is required by law.

Security

We use industry-standard safeguards including encryption in transit and at rest, role-based access controls, and row-level security to keep your data private. No method of transmission or storage is fully secure, but we work to protect your information.

Your Rights

You may access, correct, or delete the personal information in your account through your profile settings. You may also request export of your data or account deletion by contacting us.

Residents of certain regions (such as the EU, UK, and California) may have additional rights under GDPR, UK GDPR, or CCPA.

Cookies and Tracking

We use essential cookies to keep you logged in and to remember preferences. We may use analytics cookies to understand usage; you can disable non-essential cookies in your browser settings.

Children's Privacy

ActiveAds is intended for businesses and professionals. We do not knowingly collect personal information from children under 16. If you believe we have collected such data, contact us and we will delete it.

Changes to This Policy

We may update this policy as the platform evolves. We will post the updated version on this page and update the "Last updated" date below. Material changes will be communicated via email or an in-app notice.

Contact Us

If you have questions about this Privacy Policy or your data, contact us through our contact page. A platform by Agenticom AI.